Frequently Asked Questions

What is Home Watch?

Home Watch Service is a routine inspection of your home looking proactively for any obvious issues.

Are you a house sitter service?

We are not a house sitter. Our core service includes periodic visits to your home where we follow a specific and totally customizable checklist agreed upon by you. We take great pride in making sure your home is as you left it for your return.

What type of reporting can I expect from you?

AZ Hacienda Home Watch will send you a detailed report by email with pictures of any problems identified upon completion of inspecting the interior and exterior of your home. We will include updates like your neighborhood happenings, your favorite plant that bloomed, local weather updates, etc.

If I need coordination with contractors doing work on my home can you help?

AZ Hacienda Home Watch will provide access services and remain on-site for an hourly charge. We ask for at least a 48 hours notification to schedule our personnel.

My alarm company provides security for my home. What value do you add?

An alarm company monitors entry into your home or fire alarm but they do not monitor potential problems that can occur due to broken pipes, mold, pests or vagrants. We identify those problems or the possibility of their occurrence and notify you for guidance.

Do you provide keyholder services?

Absolutely! We can coordinate access to your property for any situation at an hourly rate. All we need is your notification of date and time and any instructions you have. We will provide access services and remain on-site throughout its completion. We will be a liaison between you and your outside vendor.

We have a neighborhood watch program. Doesn’t that do the same thing?

Most neighborhood watch programs are passive by nature and do not provide the level of engagement with your property that AZ Hacienda Home Watch provides. We will check your property’s interior and exterior in far more detail than you can expect from a neighborhood watch program.

Are your services expensive?

Our services are very reasonably priced for the value we provide. When you compare the possible damage due to a leak, fire or damage by pests or vagrants with the cost, our services are an excellent value.

We will be happy to discuss our pricing for home watch services and any additional services you may require at a free consultation. We want to partner with you!